Insurance excess
Insurance excess is the fixed amount the policyholder pays out-of-pocket on every claim, before the insurer covers the rest of the repair cost.
What it means
Every Singapore motor insurance policy comes with an excess (sometimes called the deductible). When a claim is filed, the policyholder pays the excess and the insurer covers the rest of the eligible repair cost. Excess amounts vary based on driver age, claims history, vehicle type, and any policy add-ons. Younger drivers typically face higher excess. Some policies also stack named-driver excess on top of the standard excess if a non-listed driver was at the wheel. The practical implication for owners: a repair quote of S$1,200 with a S$1,000 excess only nets the owner S$200 from the insurer, which is rarely worth the NCD reduction that follows the claim. Knowing your excess before deciding to claim avoids the trap of filing a claim for a small repair and ending up worse off financially over the next three years.
Why it matters in Singapore
Singapore car insurance excesses have crept upward in recent years, particularly for younger drivers and for higher-risk vehicle categories. Owners who renew their policy without reading the excess clause often discover the change only at claim time. A quick check on your policy schedule before any decision saves money.
How Revol Carz handles this
Revol Carz quotes panel and bumper repairs upfront with no surprises so owners can compare the repair cost to their excess and weigh the NCD impact before deciding to file a claim.